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Frequently Asked Questions
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How to apply the stickers?Using stick&dine is easy! See the step by step guide here.
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Are the stickers dishwasher safe?YES!!!
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Can I use it on any surface?Yes! Porcelain, Ceramic, Glass, Wood, Plastic... Basically everything. Just like a normal sticker. If you want to fix the sticker to the object, just make sure the object chosen can bear the heat (270F / 130C). If you want to put it on surfaces that aren't suitable for heat, such as plastic and wood, you can just stick it on it and skip the oven / hairdrayer step. The sticker will stick, but won't be 100% fixed to the object. This could be your fridge, coffee machine, cabines, etc.
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Any tips for handling & care?Here are some pro tips to extend the life of your Stick&Dine'd products: Avoid using inside soup bowls / teacups. Over time, hot water can hurt the sticker durability. Yes, you can wash your Stick&Dined products in the dishwasher. Since we have not tested it with alllllll the dishwashers and soaps in the world (one step at a time!), we cannot guarantee this at 100% (closer to 99%). When washed by hand, we recommend being gentle with the scrubbing! Over time, cutting with a knife over the sticker area can damage the sticker. This is why we recommend placing the sticker away from the cutting area (center of the plate)
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Is shipping free?We provide free ground shipping for orders above $65. For orders below, shipping costs $3.5. As of COVID, shipping times may extend longer than usual. Therefore we recommend choosing the First Class Priority Mail option, now at a discounted subsidized price of $6.5 instead of $13 (-50% OFF).
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So you ship to my country?Yes, we ship worldwide.
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What is the estimated handling & shipping times?Handling time is up to 2 days from order. Shipping time is estimated between 5-21 business days, depends on your location. In holidays, orders may delay and take up to 30 days to arrive. As of COVID, shipping times may extend longer than usual. Therefore we recommend choosing the First Class Priority Mail option, now at a discounted subsidized price of $6.5 instead of $13 (-50% OFF).
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Can I track my order?Yes. Once the item is shipped, you will recieve an email with the package tracking details.
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Do you cover taxes, duty, etc. for international customers?"Unfortunately, our prices don't include local taxes, duties, brokerage fees, VATs, etc. We suggest checking and considering all fees prior to ordering. Once your order arrives you'll be required to pay any fees, which won't be refunded in the case of a return.
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Can I return my item?If you are not completely satisfied with your Stick&Dine and you wish to return it, you have fourteen (14) days, from receiving of the product, to return it. The returned item must be in perfect condition, have never been used or opened, be in its original packaging, and accompanied by the original invoice. Address for returns:
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What is the price of the return?The return shipping costs are under your responsibility (the buyer), excluding cases in which the item delivered is different from what was ordered (color, size, model or damage). The return delivery costs are based on your local courier fares.
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Can I personalize my sticker?Not at the moment, but stay tuned!
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Can I send you my designs?At the moment, we don't include designs by new artists. Feel free to email us your details so we could reach out if relevant - hello@stickndine.com.
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I want stick&dine stickers with my logo. Is is possible?Currenly we don't offer customized stickers <3
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